Our Privacy Policy

“The Cherries” is committed to protecting your privacy and this Policy details how we use and store your personal information, why it is stored and how we protect your privacy. Please read this Policy carefully. By contracting with us, you acknowledge that your personal data will be used in accordance with this Policy. The Policy only applies to www.cherriesselfcatering.co.uk. Third party sites that are linked to this site are not covered by this statement and you should consult the privacy policy for the site in question to determine how your information will be used.

How We Collect Your Information

We will collect information from you when you contact us in person, by telephone, by e-mail, by post or by social media. We also collect information from you when you voluntarily complete customer surveys, enter a competition or promotion, provide feedback or complete a form on our website.

What We Collect

We may collect the following:-

  • Your contact details, such as your name, address, telephone number and email address.
  • Details of your booking (number and ages of guests).
  • Bank or payment details where you have provided these to make a payment.
  • Queries or requests you have submitted to us.
  • Any personal information you have provided us with.

How We Use Your Personal Data

We will use your information in the following ways:

  • To take bookings for your stay as a guest in our property.
  • To contact you regarding your booking.
  • For internal record keeping.
  • To send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
  • To enable you to participate in the interactive features of our website and to ensure that content from our website is presented in the most effective manner for you and your computer.
  • To meet legal obligations, such as fulfilling a contract with you, or our obligations to regulators, government and/or bodies of law enforcement.
  • To establish, enforce or defend legal claims.
  • To notify you of any changes of our terms of business.
  • Personal images or videos will only be shared on our social media platforms if we have your consent to do so.

How We Protect Your Personal Information

We ensure that the appropriate technical and organisation safeguards are in place in order to protect your personal data. This includes using a secure network.

Sharing Your Data

We will never pass on or sell your personal data to third parties for marketing purposes.

How Long We Keep Your Data

We will keep your data for an appropriate period of time for the purposes we are using it. This will vary and be dependent on our contractual or legal requirements. You can update your personal data by contacting us.

Your Rights

You have the following rights which can be exercised by contacting us by using the details below:-

  • To ask us not to process your personal data for marketing purposes.
  • To access personal information held about you and to obtain a copy of it.
  • To prevent any processing of personal data that is causing or is likely to cause unwarranted and substantial damage or distress to you or another individual.
  • To obtain the rectification or completion of personal data and to request its erasure under certain circumstances.
  • To lodge a complaint about the way in which your personal data is being used
  • To withdraw your consent to any use by us of your personal data otherwise than for one or the legitimate purposes set out above.

Changes To Our Privacy Policy

We reserve the right to amend this Policy at any time. Any substantive changes we make to our Policy in the future will be notified to you in writing, but we would advise you to check our website regularly to ensure that you are familiar with the most up-to-date version.

Contacting Us

If you have any queries, comments or requests regarding this Policy or would like to exercise any of your rights set out above, you can contact us at robandmarion@googlemail.com

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